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July 2019 Newsletter

Summary will be introducing multi-factor authentication in the fall

Multi-factor Authentication will be integrating with

In early Fall, we will be introducing multi-factor authentication (MFA) to make our system as secure as possible for our customers and their sites, through an integration with This means you will need to provide secondary identification along with your username and password in order to access the system.

What does this mean for you and your team?

Two things of note!

All data associated with your account will remain the same, only the authentication interface will be changing. If you don’t already have one, you’ll need to create an account with for the email address you use with, establishing a password and a second factor of identification. Second factors include:

  • Phone: Get one-time-use security codes via SMS message or phone call.
  • Authentication application: Set up an authentication application on your mobile device or computer to get your security code without providing a phone number.
  • Security key: Use a hardware security key to access your account.
  • PIV/CAC cards: Log in using your PIV/CAC card and PIN.
  • Backup Codes: Receive a pre-generated list of security codes to use when signing in.
  • Web Authentication (WebAuthn): Use your device’s biometric hardware (e.g. fingerprint reader) or FIDO security keys.

All use of the system will need to be done on individual user accounts, not team accounts. If your agency leverages a team email address to access, you need all users to register individual emails: multi-factor authentication allows only one user per email.

Webinar Recording

Intro to

If you missed our most recent webinar, Introduction to Search, you can catch up by watching the recording.

Release Notes

Want to learn about the latest features, fixes, and focuses of the Search team? We post monthly Release Notes on our website.

Read the Latest Notes

July 01, 2019