Posts tagged dashboard

Managing Your Site's Users

Search.gov Home > Admin Center > YourSite > Dashboard > Manage Users

After you’ve logged in and added a site with your official government email, you can add your coworkers to your site.

You can add anyone you’d like to your site—with or without a .gov or .mil email address. Email addresses outside the .gov or .mil domains must be associated with a business. Personal emails, such as @gmail.com or @yahoo.com, are not allowed.

Add a user

We use color coding to indicate each user’s status.

Color Status
No color    Approved         
Yellow Pending email verification: user must verify their email address via the introductory email they received from our system
Yellow Pending approval: requires manual approval by the Search.gov team
Red Not approved: to regain access, the user must be manually re-approved by the Search.gov team

Did you know? We recommend adding a generic email account (such as webteam@agency.gov) as a user to ensure ongoing access to your account as individuals come and go.

Editing Your Site Settings

Search.gov Home > Admin Center > YourSite > Dashboard > Settings

Display Name

Tell us the name of your website. Searchers see your site name on the results page, such as in your page title or Best Bets. We recommend using the plain language name for your agency or site, such as Social Security Administration.

Homepage URL

Tell us the homepage URL of your website. Enter a fully qualified URL, including https://, https://www, etc.

We use this homepage URL to (a) populate your primary domain and (b) link the default logo on your results page to your homepage.

Correct Syntax

  • https://www.dol.gov
  • https://gobierno.usa.gov
  • https://stemcells.nih.gov

Incorrect Syntax

  • usa.gov (use https://www.usa.gov)
  • www.nasa.gov (use https://www.nasa.gov)
  • https://www.sec.gov/litigation.shtml (use the higher-level folder, https://www.sec.gov/litigation)
  • https://www.gsa.gov/portal/category/100000?utm_source=OCM&utm_medium=print-radio&utm_term=&utm_campaign=shortcuts (use the higher-level domain, https://www.gsa.gov)
  • http://www.doc.gov (use the domain that resolves, https://www.commerce.gov)

Site Handle

You created your site handle when you originally added your site. Searchers can see your site handle in the browser’s address bar. We recommend making this handle short and unique, such as ssa. If you’d like to edit your site handle, email us at search@support.digitalgov.gov.

Note: If you change the site handle on a live search site, you will lose any analytics that have been gathered.

Site name and handle on SocialSecurity.gov's search results page

Site ID

We assign a unique, system-generated numeric ID to your site. We use this ID in our back-end code. You can see this ID in the Admin Center URL for your site.

Site Language

You chose your site’s language (English, Spanish, or one of the other 69 supported languages when you first added your site. If you’d like to edit your site’s language, email us.

Delete

After you’ve set up a site, you may want to delete it. Use caution. This action permanently deletes your site and its associated analytics and indexes. We cannot restore deleted sites.


Did you know? Click the pushpin icon in the top navigation bar to change the default site that appears when you first log in to the Admin Center.

View a Snapshot of What's Happening on Your Site Today

Search.gov Home > Admin Center > YourSite > Dashboard > Site Overview

The Site Overview page provides a snapshot of what has been happening on your site in the past day. All of the analytics in the Admin Center are updated in real-time, which means that you instantaneously see the searches and clicks as they’re performed on your site.

You can opt to receive this snapshot as a daily email by clicking on the envelope icon () in the top navigation bar next to your selected site.

You can also toggle between filtered and unfiltered views of the data by clicking on the filter icon () in the top navigation bar. The filtered data represent our best effort to show you real searches performed by your site’s visitors. The unfiltered data include nearly all searches and clicks. Only known spiders (such as Bingbot and Googlebot) are excluded.

Top Queries

A list of the 10 most popular searches on your site. If you don’t have any searches, you’ll see a “Not enough query data available” message.

The data are processed to present “real” searches by humans (that is, the data are de-duped by IP address to remove bot traffic and other noise).

Top Clicked URLs

A list of the top 10 pages that were clicked thru by searchers on your search results page. If you don’t have any clicks, you’ll see a “Not enough query data available” message.

A list of the top 10 changing URLs that were visited by users on your website. If there are any pages that are trending, they’ll appear here.

Use this report to identify newly popular pages on your website. Investigate why pages are trending, if the reason is not immediately apparent.

You’ll only see the trending URLs list if you have our Javascript snippet on your web pages. Data are updated every few minutes, so you may see URLs come and go quickly.

A list of the top 10 search terms with the greatest gain between yesterday and today. If there are any queries that are trending, they’ll appear here.

Use this report to identify newly popular terms. Create new content or update existing content to ensure it’s current, accurate, and complete.

Queries with No Results

A list of the top 10 queries that returned no results.

Use this data to help searchers find your content by adding a Best Bet, updating your existing web pages, or both.

For example, on one agency’s website, a dozen searches for frostline returned no results. The frost line—also known as depth of frost or freezing—is the depth to which the groundwater in soil is expected to freeze. The agency’s pages on the topic referred to this concept as depth of freezing.

Top Queries with Low Click Thrus

A list of the top 10 searches with low click thru rates. If there are any frequently searched terms that returned results but didn’t get a click at least 20% of the time, they’ll appear here.

Use this alert about low click thrus to identify issues with coverage. You may opt to create a Best Bet, add pages that may be missing from the results, or do both to improve recall. Or, you may opt to incorporate language from these popular search terms into your page titles and descriptions, or enter common search terms as keywords, verbatim.

This Month’s Totals to Date

The total number of queries and clicks for the present month-to-date. A click is recorded each time a searcher clicks on a results link.

A graph of your site’s total search queries over time is also presented to provide an overview of how your traffic has trended from the time your agency started using our service (but no further back than the last 13 months). Hover over the trend line to see the total number of queries in a given month.


Did you know? The Monthly Report gives a bird’s-eye view of the number of queries and clicks each month.

Did you know? Click the pushpin icon in the top navigation bar to change the default site that appears when you first log in to the Admin Center.