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An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.


Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Managing Your Site's Users

Register for a new account, log in to make changes to an existing account, or find information on how to resolve issues accessing your account.

Find it in the Admin Center: Home > Admin Center > YourSite > Dashboard > Manage Users

After you’ve logged in and added a site with your official government email, you can add your coworkers to your site.

You can add anyone you’d like to your site — with or without a .gov or .mil email address. Email addresses outside the .gov or .mil domains must be associated with a business. Personal emails, such as or, are not allowed.

Add a user

In addition to a text-based indicator, we use color coding to indicate each user’s status.

Color Status
No color    Approved         
Yellow Pending email verification: user must verify their email address via the introductory email they received from our system
Yellow Pending approval: requires manual approval by the team
Red Not approved: to regain access, the user must be manually re-approved by the team

Pro Tip

Group accounts, using emails such as, are not allowed through our authentication provider, Please make sure all individuals requiring access are added separately as users.